Legal

Privacy Policy

Effective Date: April 20, 2026

Flores Cooling Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services in Phoenix, AZ, and surrounding areas.

1. Information We Collect

When you use our website, specifically our contact or service request forms, we collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Photos (Optional: uploaded by you to help us assess your HVAC system or provide estimates)
• Service Details (Information you provide regarding your HVAC needs)

2. How We Use Your Information

The information we collect is used strictly for business purposes to provide you with the best possible service. We use your data to:

• Respond to your inquiries and service requests.
• Provide accurate HVAC repair, installation, or maintenance estimates.
• Contact you to schedule appointments or follow up on services.
• Improve our website and customer service experience.

3. Information Sharing and Disclosure

We value your trust. We do not sell, trade, or rent your personal information to third parties. Your data is kept confidential and is only shared with our certified technicians and staff as necessary to fulfill your service requests.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to request access to the personal information we hold about you, or ask us to delete your information from our records. To make a request, please contact us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: